FAQ

Q1: Can we use our logo and what about color?

   A: Yes, OEM & ODM services are available. Any logo, sticker or color is acceptable, which means we can produce the scooter according to your requirements.

Q2: What's the delivery time?
   A: Within 10 days for samples, and 20-30 days for bulk.

Q3: What's your MOQ for this mobility scooter?
  A: MOQ for this mobility scooter is 10-20 pieces.

Q4: What payment do you accept?
  A: Our usual practice for payment are T/T, L/C & Cash.

Q5: How does your factory do regarding quality control? 
  A: Quality first is our tenet. We attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.

Q6: How about the after-sale service of your product?

   A: Every product has one year warranty period.We will provide the wearing parts for replacement within 2 years for free.

Q7: How about your research and development team?

   A: We have a strong R&D team, who keeps a steady products update rate of yearly 5 types.

Q8: How do you make our business long-term and good relationship?
  A:1. We keep good quality and competitive price to ensure our customers' benefit ;
     2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.